Warranty & Support
Cine Cables offers a 1 Year Limited Warranty
This warranty covers both the cable and the BNC ends. If there is an issue with your cable, please send it back to the address below with a copy of your receipt and we will send you a replacement cable free of charge. Cine Cables has the right to refuse the warranty if determination of the malfunction is user error or mismanagement and not a faulty part of the cable.
For Cable support please call 858-467-7111 or email info@cinecables.co
What's Covered
For example (not limited to):
- Ends Falling apart
- No connectivity from the cable to sources
- Cable fraying
What's Not Covered
For example (not limited to):
- Dog ate the cable
- Cable severed due to mis-use
- Smashed BNC ends or cable
- Loss or stolen cables
Return Policy
If you are unhappy with your product, we offer returns initiated within 14 days of your receiving the order, so long as the product is still in new condition. Any cables shipped back for return that show wear or damage from use are subject to a restocking fee. Cost of return shipping will be deducted from the refunded amount.
Return Cables To:
Cine Cables
4909 Ruffner St
San Diego, CA 92111
858-467-7111
Please email info@cinecables.co to initiate a return